The first rule of business.
Thursday, June 12th, 2008A few days ago I read an article on MSNBC that had me scratching my head. Basically, American Airlines came out and tried to justify their $15 per checked bag fee, and claimed that the new fee would affect fewer than one in four customers this Summer. They also claim that the fees won’t result in longer lines at the ticket counter.
Right. I don’t believe them, but that’s really not the point that really got me steaming.
The airline then went on to try and passify its customers by trying to spin the fee as a “bargain”.
The airline defended the fee, saying it was a bargain compared with the cost of …
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