My U-verse Experience
Tuesday, May 8th, 2007Last Saturday, I had at&t’s new service U-verse installed throughout my house. The technology is really impressive, but let’s just say there are some teething problems that, so far, are degrading the ‘wow’ factor.
The at&t installer showed up just after 9am on Saturday, and quickly got to work. She ran some tests on the signal coming to the box on the side of the house, and then at the individual outlets. She spent the better part of two hours tracing the mangled up cable runs from my basement, and an additional hour sorting out the copper jungle that hung from the rafters that provide telephone service.
She sorted out and organized all of that mess, and then tacked up up neatly to the ceiling. She was very polite the entire time, and did not mind that I looked over her shoulder to see how things come together.
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