ex24 Is No More
In a case of what could be over saturation in the online discount brokerage firm field, ex24 has closed up shop.
Back in November of last year, I had a chance to speak with Anthony Link, ex24’s Chief Operating Officer. Bound with excitement, both he and James Lennane, the company’s founder had high expectations for the company.
Perhaps the expectations were too high.
Despite marketing campaigns that included iPod giveaways, free trading periods, guaranteed portfolio performance and access to fractional shares of sought-after stocks such as Google Inc. (GOOG) shortly after its initial public offering, the platform never gained momentum.
“We were looking to go further, faster, which is why we decided to call it a day,” said Anthony Link, the company’s chief operating officer. -Source
The company never made any money, and was being fed a healthy diet of capital by its founder who finally decided he’d had enough.
The company’s website has been shut down, leaving only the following message:
ex24 is sorry to announce that as of May 14, 2007 we are no longer doing business. If you have any concerns about your ex24 Member account please contact Member Support Services at (800) 524-3924.
Thank you.
ex24, Inc.
200 Patriot Way
Naples, Florida 34104
(800) 524-3924
This is a prime example of a failing business plan due to not being able to attract customers. I wouldn’t really call it a failure of marketing per se, but rather a failure of a combination of things that failed to attract any capital.
Profit margins are slim in the discount brokerage sector, and lacking clients means dwindling income.
I was never a big fan of their ATS order book concept. The idea was that individual buyers could be matched up with individual sellers through the platform itself. Effectively this would make a 24 hour market.
The problem with this idea is that it’s only useful if there is liquidity, not only in the stock but in the platform itself. It is useless if there are only 100 traders using ex24 and not one of them wants to buy your 200 shares of Google for anything above market value. The lack of volume and the thin number of available securities doomed this idea from the beginning.
Anyway, ex24 customers had the option of closing out their accounts or being transferred to Vienna, Va., brokerage firm FOLIOfn Inc.
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